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SugarCRM: Product Analyst (Romania only)

    Headquarters: Cupertino, USA


    We are seeking a talented and analytical Product Analyst to join our software development team. As a Product Analyst, you will play a crucial role in driving data-informed decision-making and optimizing the performance and user experience of our products. You will work closely with cross-functional teams, including product managers, designers, and developers, to gather and analyze data, identify areas for improvement, and implement changes that enhance our products. 


    Collect, analyze, and interpret large and varied data sets related to product usage, customer behavior, and market trends
    Utilize analytics tools to measure and track product performance metrics, such as user engagement, conversion rates, and customer satisfaction
    Identify opportunities for product improvement and optimization based on data insights
    Conduct A/B testing and user research to validate hypotheses and drive data-driven decision-making
    Create and maintain dashboards and visualizations to present data and insights to stakeholders
    Collaborate with cross-functional teams to implement changes and enhancements to the product
    Work with product managers to define and prioritize key performance indicators (KPIs) for product success
    Monitor and report on the performance of new features and product releases
    Stay up-to-date with industry trends and best practices in product analysis and user experience


    Bachelor’s degree in a relevant field (such as Computer Science, Business Analytics, or Statistics)
    Proven 3+ years of experience as a Product Analyst or similar role in a software development environment
    Strong analytical and problem-solving skills with the ability to derive insights from complex data sets
    Proficiency in using analytics tools such as Pendo, Mixpanel, Amplitude, or similar platforms
    Experience with A/B testing methodologies and tools
    Familiarity with SQL and ability to write and execute queries for data extraction and analysis
    Excellent communication and presentation skills to effectively convey data-driven insights to non-technical stakeholders
    Strong attention to detail and ability to work independently and prioritize tasks effectively
    Knowledge of product management methodologies and user experience principles is a plus
    Portfolio or provided work samples that showcase your analytical capabilities and data-driven decisionmaking

    We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.
    Benefits and Perks:
    Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
    – Private medical insurance including basic check-up, hospitalization, and vital care
    – Vision exam and discounted glasses every year
    – Meal tickets 30 RON/working day
    – Gift tickets 300 RON/ Easter & Christmas
    – Cultural tickets 170 RON/month
    – Health & Wellness reimbursement
    – Football Team (only in Craiova)
    – Peer to peer recognition program
    – Professional development reimbursement program
    – Free LinkedIn Learning subscription
    – Travel discounts
    – Birthday day off
    – Extra days off when public holidays fall on weekend days
    – We are a merit-based company with many opportunities to learn, excel and grow your career!

    To apply: