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Head of Content

    Close is a bootstrapped, profitable, 100% remote, ~90 person team of thoughtful individuals who value autonomy and impact. We’re eager to make a product our customers fall in love with over and over again.
    We startups & small businesses. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or complex UI. Our goal: double the productivity of every sales rep.
    We’re looking to add an experienced SaaS content marketing leader to our team to help produce best-in-class content.

    About The Role

    As Head of Content, you’ll be responsible for the strategy, planning and delivery of exceptional content at Close. Compelling content is the backbone of our marketing program, and we’re looking for someone who can help us take our content program to the next level.
    You should be a well versed leader in content strategy for the SMB audience, a proven team leader that can motivate and inspire, and a successful writer and editor yourself. Our Head of Content will be responsible for full funnel content strategy and production: from creating content that solidifies Close as a thought leader in the space, to writing compelling product content and case studies that help brands convert.

    Who you are

    Physically based in the United States. A proven track record as a content leader for a B2B SaaS company (6+ years) Experience in a people leadership role, managing multiple individual contributors at once (3+ years) A skilled writer, editor and SEO expert that can execute and coach a team Proven track record of producing a variety of content types across various stages of the funnel Extensive experience using WordPress, Ghost, Webflow, and/or other similar content management systems

    What you’ll do

    Own and define the content strategy for Close in order to drive brand awareness and conversions Oversee the development of content across a variety of formats, including ebooks, blogs, emails, social posts, webinars, and more Keep a pulse on SEO best practices and continuously monitor and optimize content to drive organic web traffic Create and oversee a thematic and editorial calendar for content production Lead and mentor a team of writers and SEO specialists to ensure high-quality and timely delivery of content Evaluate content needs at all phases of the marketing funnel to ensure we have resources to attract, nurture and convert future prospects Ensure consistent tone and voice across all content produced by Close, regardless of channel

    Why Close?

    Watch our most recent culture video featuring our annual team retreat in Italy 100% remote company Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay 5 weeks PTO + Winter Holiday Break with 2 additional PTO days for every year with the company 1 month paid sabbatical every 5 years Paid parental leave Medical, Dental, Vision with HSA option (US residents) 401k matching at 6% (US residents) Dependent care FSA (US residents) Our story and team 

    Our Values

    Build a house you want to live in — Examine long-term thinking and action No BS — Practice transparency and honesty, especially when it’s hard Invest in each other — Build successful relationships with your coworkers and customers Discipline equals freedom — Keep your word to yourself and others Strive for greatness — Constantly challenge yourself and others

    How We Work Together

    Productivity, Quality & Impact: We don’t track hours. We trust you’re an adult and know best how to prioritize, meet your goals and contribute at a high level. Asynchronous communication & collaboration: We have team members all over the world. We don’t expect anyone to work untraditional hours, that means our default is async. Most teams have 2-5 hours of internal meetings weekly. Appreciation for Deep Work: *During your normal work day, not after a day of meetings*. Autonomy & Freedom: Create a work environment that is sustainable for you. We place a high amount of trust and responsibility with our team members from the start.

    Working from 22+ countries, we’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Close has been 100% remote since 2016, creating an intentional workplace around asynchronous communication and collaboration. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the relationships within our global community.

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