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Grand Strand Hearing: Remote Customer Service Representative

    Headquarters: Houston TX


    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services


    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills

    To apply: